JMartyn Digital

Legal

Terms & Conditions

These terms explain how my services work, how payment is handled, what you’re responsible for, and what you can expect from me.

JMartyn Digital is operated by Jonathan Oakes (sole trader), United Kingdom.

Effective date: 03 May 2026

Related project terms

If you were redirected here from Stripe Checkout or the Customer Portal for one of my other JMartyn Digital projects, please use the project-specific terms below.

These project-specific terms apply where they relate directly to that service.

1: Services provided

I provide web development services for small businesses, including websites and web applications. Work may be delivered using a structured template system, a custom build, or a hybrid approach, depending on what we agree.

Typical work may include:

  • Setup and configuration of your website or app
  • Tailoring colours, text, images, and business details
  • Creating pages/sections included in the agreed scope
  • Deploying to your chosen hosting (or assisting with setup)
  • Basic handover guidance (what you need to keep it running)

Anything outside the agreed scope may be quoted separately or billed at the hourly rate listed in these terms.

2: Payment terms

Projects are typically delivered on a fixed-price basis. The agreed project fee and payment schedule will always be confirmed in writing before work begins.

Most projects require an upfront deposit before development starts, with the remaining balance due before final deployment or handover.

  • A preview or staging version is provided for review.
  • Revisions within the agreed scope are applied.
  • Final payment is required before launch or transfer of access.

Payments are processed securely via Stripe using hosted checkout pages. Work may be paused if payments are not made within the agreed timeframe.

3: Cancellation & refunds

As projects are tailored specifically to each client, cancellation and refund terms are structured around work completed.

By instructing work to begin, you agree that development may start immediately.

  • If you cancel before work begins, any payment made will be refunded in full.
  • If you cancel after work has started, any deposit paid will be retained to cover time already committed.
  • If completed work exceeds the value of the deposit, the remaining balance for completed work will become payable.
  • Once the project has been completed, approved, and deployed or handed over, no refunds are available.

Work begins when active development, design, configuration, or technical implementation has started.

4: Intellectual property & licence

Unless we agree otherwise in writing, I retain ownership of the underlying framework, reusable code, internal components, and any tooling used to deliver projects efficiently.

After full payment:

  • You receive a non-transferable licence to use the delivered website/app for your own business.
  • You may not resell, redistribute, reproduce, or claim ownership of the underlying framework or reusable components.
  • You own all content you provide (text, logos, images) and are responsible for ensuring you have the rights to use it.

If you require full ownership of source code and/or transfer of a private repository, this must be agreed in writing and may affect pricing.

5: Client responsibilities

You are responsible for the accuracy and legality of your website content. I build what you ask for, but I do not provide legal advice.

  • Ensuring your claims, prices, and business details are correct
  • Ensuring you have permission to use any images, logos, and text you provide
  • Ensuring your business complies with applicable laws and regulations (for example privacy/cookies rules)
  • Providing timely feedback and approvals during the build

Delays in supplying content, approvals, or access details may delay delivery timelines.

6: Hosting, access & third-party services

Your website/app may rely on third-party services (for example hosting providers, domain registrars, DNS providers, email providers, analytics, or payment processors).

Third-party providers are independent service providers and are responsible for their own infrastructure, uptime, pricing, and service availability.

  • You are responsible for your account login details and account security.
  • If access is shared with me for setup or updates, you should change your password after handover.
  • You are responsible for purchasing and renewing your domain name (if applicable).
  • I am not responsible for downtime, outages, data loss, or service issues caused by third-party providers.

If a third-party provider changes pricing or terms in the future, you may be required to upgrade to a paid plan or migrate to an alternative provider. Any migration or configuration work is treated as a paid service.

7: Updates & pricing

After delivery, further changes are treated as paid updates unless agreed otherwise in writing.

  • Minor grouped edits (such as small text or image updates) may be charged at a fixed update fee.
  • Larger changes, structural updates, new sections, or feature additions are quoted based on the scope of work required.
  • Update work must be paid in advance before changes are applied.

Where possible, a clear fixed quote will be provided before any additional work begins.

8: Limitation of liability

I aim to deliver a high-quality service, but I cannot be responsible for all possible losses arising from the use of your website/app or any third-party services.

  • I am not liable for indirect or consequential losses (for example loss of profit, loss of business, or loss of data).
  • My total liability for any claim related to my services is limited to the amount you paid for the specific work that caused the issue.
  • Nothing in these terms limits liability where it cannot be limited by law.

9: Termination

Either party may end the project. The key point is that work completed must be paid for.

  • If you terminate after work begins, you must pay for work completed up to the termination point.
  • I may terminate immediately if you are abusive, threatening, or do not pay amounts due.
  • If termination happens due to abuse or non-payment, no further work will be completed and any completed work remains payable.

If the website/app has already been deployed or handed over, termination simply means I stop providing further work or support unless agreed and paid.

10: Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.

Questions about terms?

If anything needs clarifying before you start a project, send a message.

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